Revolution Beauty UK Returns: 28 Working Days and Free Evri
The unusually worded return window
Revolution Beauty says that unwanted website goods may be returned within 28 working days of delivery if they remain unopened and untampered with. Use the UK-specific free Evri return option linked from its refund policy, seal the parcel properly and retain tracking. The policy asks customers to notify customer services once the parcel is with the courier. A refund is calculated and processed after the distribution centre receives a qualifying return; it says to allow up to 14 days after receipt for processing.
Wrong foundation shade is a different question
The company publishes a separate foundation-and-concealer shade guarantee for products purchased on RevolutionBeauty.com. Rather than mailing back used make-up as a standard unwanted-item return, contact its team for guidance about whether the shade-match arrangement applies to your order. The published offer is limited to one per customer and the company reserves the right to change or withdraw it. Do not describe this as a general right to return all opened cosmetics.
Before opening a product simply to check whether a shade suits you, look at Revolution Beauty’s separate guidance for unwanted goods and its foundation or concealer shade guarantee. They are not interchangeable routes and a standard product return requires the item to remain unopened and untampered with.
Photograph problems before returning
If the parcel has broken products, missing items or the wrong items, its FAQ asks you to keep the packaging and photograph what arrived, then contact customer services. That is more useful than selecting an ordinary change-of-mind reason and sending the whole order away without a record. The FAQ also warns that warehouse processing may prevent edits to an order already placed; contact support rather than assuming a cancellation request has succeeded.
An example with two purchases
A shopper orders two lipsticks and a foundation. They keep the unopened lipstick they want to return separate from the foundation they have tested: the lipstick follows the ordinary Evri instructions; the shade issue should be raised with support under the specific foundation guarantee.
The official refund policy covers UK postage and returns, while the FAQ describes shade-matching and delivery problems.