1. Who is responsible for your information?
RefundTerms.com is operated by Ethan Smith, an individual publisher based in the United Kingdom. Ethan Smith is the data controller for personal information processed directly for the operation of this website.
For privacy requests, contact contact@refundterms.com or use our Contact Us page. This notice explains how information is used when you browse our website, contact us or leave public comments.
2. What information may be processed?
Website and security data. When you visit the site, the website and its hosting and security providers may process IP addresses, browser information, device information, time and date of requests and pages accessed, for serving and protecting the website and investigating technical issues.
Contact messages. If you email us or submit a contact form, we process the contact details and message you provide, together with information necessary to manage your enquiry.
Public comments. If you comment on an article, WordPress may process your display name, email address, comment, IP address and browser user-agent string for publication, moderation and spam prevention. Published comments and their display names may be visible to others; your email address is not intended to be displayed as part of a standard public comment. Do not include private account or order information in a public comment.
Analytics. RefundTerms.com uses Google Analytics to understand how visitors use the website. Depending on its actual configuration and your choices, the service may process page views, interactions, approximate location, device/browser information and online identifiers. Google may process information as a service provider under its applicable terms.
3. Purposes and lawful bases
Where UK data protection law applies, we rely on the lawful basis appropriate to the particular activity:
- Operating and securing the website: our legitimate interests in delivering the site, preventing abuse and diagnosing problems, subject to balancing those interests against individuals’ rights.
- Responding to enquiries and correction requests: our legitimate interests in managing communications and maintaining accurate published information, unless a different basis is required for the specific request.
- Publishing and moderating comments: our legitimate interests in facilitating relevant discussion, preventing spam and protecting visitors; any optional consent given for comment-related cookies is handled separately.
- Analytics and advertising technologies: where the relevant use requires consent, we obtain it through the site’s actual consent arrangements before setting or accessing non-exempt technologies. Consent can be withdrawn through those arrangements.
- Legal obligations: where processing is necessary to meet applicable legal requirements, we rely on the relevant legal obligation.
4. Cookies and similar technologies
Cookies are small files and similar storage technologies used by websites and third parties. Our website may use technologies for essential operations, comment preferences, analytics and, once activated, advertising and affiliate attribution.
Essential website functions: the website or your browser may use storage needed to deliver functions you request or to maintain security. A technology is not treated as essential merely because it is useful for advertising or general analytics.
WordPress comments: where the relevant optional comment-cookie setting is enabled and you choose it, WordPress may remember your name, email address and website for future comments. These optional cookies are distinct from information needed to submit a comment.
Google Analytics: we use Google Analytics. The exact cookies, storage, retention periods and consent behaviour depend on our configured implementation. We will keep the detailed cookie information available through our active cookie notice or consent settings accurate to the technologies actually in use.
Advertising (when activated): we plan to use Google AdSense. After activation, Google and participating advertising technology providers may use cookies and similar technologies for ad delivery, measurement and, where permitted and chosen, personalisation. For Google’s own information see How Google uses information for advertising and My Ad Centre.
Affiliate links (when activated): if you follow a clearly disclosed affiliate link, the linked merchant or affiliate network may use technology to attribute a qualifying referral. The destination’s own privacy and cookie information will also apply.
Where consent is required for non-essential storage or access, it must be obtained before the relevant technology is used. Browser settings can also restrict cookies. Any working Cookie Settings control provided on the website should allow you to revisit choices and withdraw consent. A text-only policy does not itself operate a consent system.
5. Who receives information?
Personal information may be processed by the providers that operate our website, including website hosting and security services, the WordPress platform and any enabled contact-form or spam-prevention services. Google Analytics receives information according to our implemented analytics configuration. If advertising or affiliate services are activated, the relevant providers may process information according to the actual integration and your choices. We may also disclose information where required by law.
We do not provide contact-form submissions or commenters’ email addresses to advertisers as a mailing list.
6. Retention and transfers
Enquiry information is retained for as long as reasonably necessary to answer the request, handle related correspondence and meet applicable record-keeping requirements. Public comments may remain while the relevant discussion is available, subject to moderation and valid removal requests. Hosting and security records are retained in line with operational needs and the relevant provider’s configured periods. Google Analytics retention is determined by the retention settings in the site’s Analytics property.
Some technology providers may process information outside the United Kingdom. Where relevant, international transfers must comply with applicable UK data protection requirements, including use of an appropriate transfer mechanism where required. For information about a specific provider’s safeguards, contact us using the details above.
7. Your rights
Depending on the circumstances and applicable law, you may request access to your information, correction, erasure, restriction, portability or withdrawal of consent, and you may have a right to object to certain processing.
Where processing is based on our legitimate interests, you have the right to object, subject to the conditions and exceptions in applicable law.
For a privacy request, email contact@refundterms.com. We may ask for information necessary to confirm that the request relates to you. You can also raise a data protection concern with the UK Information Commissioner’s Office: ico.org.uk.
8. Other sites, children and updates
Our articles link to third-party websites which have their own privacy policies. RefundTerms.com is a general consumer information site and is not specifically directed at children. Please contact us if you believe a public comment contains personal information that should be reviewed or removed.
We will update this notice when our services or actual processing arrangements change. Contact: contact@refundterms.com.